Privacy Policy
Last updated: April 2026
1. Information We Collect
When you place an order or contact us, we may collect personal information such as your name, phone number, and delivery address. This information is provided voluntarily by you through our WhatsApp ordering system or direct contact.
2. How We Use Your Information
We use the information you provide solely to:
- Process and fulfill your orders
- Communicate with you about your orders
- Respond to your inquiries and provide customer support
- Improve our products and services
3. Sharing of Information
MERGET Ventures does not sell, trade, or rent your personal information to third parties. Your information may only be shared with delivery partners when necessary to complete your order, and only to the extent required.
4. Data Security
We take reasonable precautions to protect your personal information. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
5. WhatsApp Communications
When you contact us via WhatsApp, your communications are subject to WhatsApp's own Privacy Policy. We only use WhatsApp to manage orders and customer communications and do not share your WhatsApp details with third parties.
6. Cookies
Our website may use browser local storage to save your shopping cart between visits. No personally identifiable information is stored in this way. We do not use third-party tracking cookies.
7. Your Rights
You have the right to request access to, correction of, or deletion of any personal information we hold about you. To exercise these rights, please contact us directly.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated date. Continued use of our platform constitutes acceptance of the updated policy.
9. Contact Us
If you have questions about this Privacy Policy, please reach out:
- ๐ 0727499326
- ๐ฌ WhatsApp Us
- ๐ง mergetventures@gmail.com
- ๐ Royal palm mall along Ronald ngala Street,Nairobi